Jobs @ Zishta
Joining us in this Wonderful Traditional Journey
Zishta is one of the leaders in the space of Traditional Home & Kitchen Space driving greater understanding through documentation of our immense traditional knowledge. Our fast growing venture is an ideal place for a self driven individual who wants to contribute to the growth with their passion and drive.
What we look for in a Candidate:
- A person who is flexible and willing to work in a start up environment with strong leadership qualities
- Passionate about Traditions and ancient ways of life
- A Collaborative individual who is eager to work closely with different teams
- Self- Driven individual willing to learn and adapt
- Based out of Bangalore or willing to re-locate for work
Taken a break from career and wish to come back?
Zishta is a wonderful place to work at. 40% of our staff have joined the Zishta family after a break in their career !
If you consider yourself to be the one , mention the JD title in the subject line and drop us an email to jobs@zishta.com
Available Opportunities at Zishta
Role 1 Title: Customer Relationship Executive
- Convert leads and enquiries to sales and new customer acquisition.
- Manage and respond on a timely manner to customer calls and queries related to pre sales and sales.
- Engage with customers, help them to make an informed decision
- Communicate advantages of products to customers and enable them to purchase.
- Support customers to place order offline wherever there is a need.
- Keep customers updated on new products, products in stock, events etc.
- Gather customer feedback of experience and rating in Google and Zishta website.Implement ideas for pre-sales and sales and provide with 5 star customer experience and delight.
- Handle customer issues efficiently and provide solution to customer in coordination with stakeholders in the most efficient and effective manner.
- Engage and convert enquiry to order / sales.
Educational Qualification
- To have strong communication skills. Must have excellent fluency in spoken and written English.
- Additionally, comfort of having a reasonable conversation in any 1 southern language & Hindi would be helpful.
- To have maturity, patience & empathy towards customers while discussing with them on their requirements.
- Should be a fast learner, have the drive to achieve and to be highly motivated.
Role 2 Title: Retail Sales Executive , Bangalore Store
- Excellence in Customer handling and service and ensuring customers have a pleasant shopping experience interacting with Zishta.
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To be a consultant to customers by identifying their needs, provide right knowledge and information to help customers make an informed decision.
- Provide fact based data about products and services and recommend solutions.
- Problem solving attitude, promptly resolve potential customer issues and a positive attitude is important for this role.
- Monitor the operations and performance of the Store.
- Visual Merchandising. Ensure racks are fully stocked
- Stock Auditing. Ensure that right stock is available at the right time at the. right place by required analysis and planning.
Desired Qualification
- Proven work experience of 2-4 years in retail sales.
- Understanding of the retail sales process
- Knowledge of inventory stocking procedures
- Strong communication skills who can make customers feel welcome and capable of building trusting relationships. Ability to perform in fast-paced environments·
- Should be able to speak well in English and. Kannada. Basic understanding of Hindi is helpful.
Educational Qualification
Graduate/ PG6 days a week. Sunday is a working day and any one of the weekdays between Tuesday / Wednesday / Thursday will be the weekly off day.
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