Terms & Conditions

Terms of Use

Welcome to zishta.com. zishta.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at zishta.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future zishta.com service or visit or purchase from any business affiliated with zishta.com, whether or not included in the zishta.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

International Currency Payment Gateway

IndiOnline Ltd, with its registered address at 29 Temple Avenue Birmingham West Midlands B28 9LJ is the authorized reseller and merchant of the products and services offered within this store on the territory of EU and UK.

Electronic Communications

When you visit zishta.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of zishta.com or its content suppliers. The compilation of all content on this site is the exclusive property of Zishta Inc. All software used on this site is the property of zishta.com or its software suppliers.

Trademarks

Zishta "Traditional Wisdom in Practice" has filed its application for registration under the Trade and Merchandise Act and Rules at Delhi under different classes is a Trade Marked Brand. Any violation of our trademarks will be liable for legal action.

Shipping

All of Zishta orders are shipped door-to-door from our warehouse in Bangalore, India to your provided shipping address via delivery partner aggregators like Shiprocket.com, pickrr.com who in-turn uses delivery/logistic companies like Delhivery, FedEx etc. We also use courier companies like DTDC and Blowhorn. The choice of courier partner is depending on the serviceability of your location and the most reliable option. Generally, Processing the order normally takes 2-3 working days and then Shipping normally takes 4-6 working days.

For International shipping, all shipping will be processed within 4-5 days and delivery within 14 days. Please note any delays by the courier partners is beyond the scope of Zishta Traditions Private Limited.

Some of our products are made to order and it would take 15-20 days to make products and then ship them. At the time of product selection as well as at checkout page - estimated delivery timelines are provided.

Do note that most of our products are hand made by rural artisans and at any point of time we get very limited quantities. If there are any delays in shipping, our customer experience team will intimate the customers within 3-4 days of order placement on expected delays in shipping.

For orders with multiple products, please take the product with the longest wait time as all products will be shipped together. Upon special consideration we may do part shipment if waiting time for certain made to products are too long. This decision will be taken in consultation with the customers.

Shipping destinations offered by Zishta Inc for delivery will be extended and updated from time to time and listed online.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form.

Delivery partners will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please WhatsApp us at http://wa.me/919008220185 or email us at support@zishta.com. If the product returns to our facility, we will refund the value of the product for Pre-paid customers.

Disclaimer Of Warranties And Limitation Of Liability

This site is provided by Zishta Traditions Private Limited on an "as is" and "as available" basis. zishta.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, zishta.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. zishta.com does not warrant that this site, its servers, or e-mail sent from zishta.com are free of viruses or other harmful components. Zishta Traditions Private Limited will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Whilst we try and ensure that the details, descriptions and prices of the products displayed on the Website are accurate, errors may occur. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any order that you may place based on such erroneous, inaccurate or out-of-date information regarding pricing, shipping, payment terms, or return policies.

To the maximum extent permitted by applicable law, Zishta Traditions Private Limited assumes no liability or responsibility for (i) any errors, mistakes, or inaccuracies of content displayed on the Website; (ii) any personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website or any product; (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the website; and/or (v) any bugs, viruses or the like that may be transmitted to or through our Website by any third party.

Indemnification

You agree to defend, indemnify and hold Zishta Traditions Private Limited and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

Applicable Law

By visiting Zishta.com, you agree that the laws of India, under the jurisdiction of the Karnataka High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Zishta or its affiliates.